Refund and Return Policy

Refund and Return Policy

Effective Date: 9th November, 2023

Company Name: SofTinda Techno Software Pvt. Ltd.

Policy Overview:

At SofTinda Techno Software Pvt. Ltd., we strive to ensure that our digital products meet the highest standards of quality and functionality. As these products are delivered electronically, and once accessed or downloaded, they cannot be returned or exchanged. Consequently, all sales of digital products are final.

  1. Non-Refundable Policy

All purchases of digital products, including but not limited to software, licenses, and digital downloads, are non-refundable. This policy applies regardless of the reason for the request for a refund. Once a digital product is purchased and access is granted, we do not offer any refunds, partial refunds, or exchanges.

  1. Non-Returnable Policy

Due to the nature of digital products, which are inherently non-tangible, they cannot be returned. Once a digital product has been accessed or downloaded, it is considered delivered and no returns will be accepted.

  1. Exceptions

In rare circumstances, such as technical issues that prevent access to the digital product despite following troubleshooting guidelines, our customer support team may offer assistance. While this does not constitute a refund or return, we are committed to resolving such issues to the best of our ability. Please contact our support team for assistance if you experience any problems accessing or using your digital product.

  1. Support and Assistance

For any queries or technical issues, please reach out to our customer support team at [support email] or visit our support portal at [support website]. We are here to assist you and ensure that you have a smooth experience with our digital products.

  1. Changes to the Policy

SofTinda Techno Software Pvt. Ltd. reserves the right to modify or update this policy at any time. Any changes will be posted on our website and will apply to all purchases made after the date of the change.

  1. Contact Information

For any questions regarding this policy or your purchase, please contact us at:

SofTinda Techno Software Pvt. Ltd.
Email: info@softinda.com
Phone: 9999002391
Website: www.softinda.com

Thank you for choosing SofTinda Techno Software Pvt. Ltd..